Refund policy

At Feather & Bone, every item is made specifically for you once your order is placed.

Because of this, we do not accept returns or exchanges for buyer’s remorse, or ordering mistakes. Please review your order carefully before completing your purchase.

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery. Include your order number and photos of the issue, and we’ll make it right as quickly as possible.

Because production begins after an order is accepted, cancellation or change requests cannot be guaranteed.

If you have questions about your order, please contact us. We’re committed to providing quality products and dependable customer service.